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Help and Frequently Asked Questions

Welcome to our frequently asked questions page. Here we provide answers to the queries that we receive from our users most often. If however you feel that your problem is not adequately covered in this section, please feel free to contact us for more information.

New Customer

You can take a look at our services page here to see what we offer and whether it covers what you are looking for. You can also get in contact with our sales team by filling out our cntact form here. For a quick quote estimate, please fill out our quotation form here, and we will get back to you as soon as possible.

Getting an Account

A Multilines account grants you access to several benefits such as closer monitoring of your shipment and realtime communication of status updates using email and rss feeds. To get registered, you must have been a multilines client for more than two shipments in the past year, have current or prospective shipments and agree to the terms of use of our online platform. For more details, get in touch with our IT team here.

Getting a Quote

If your shipment is fairly regular, you can make use of our Easy Quote facility, found here which allows you to enter the details of your freight and recieve a quote for the same quickly. If your requirements are however more complex, get in touch with our sales team who will liaise with our operations personnel to ensure that you get a solution that is customized and responsive to your unique needs.

Oil and Energy

If you would like more details about Multilines' inlvolvement in oil and energy, you can visit our Oil and Gas section here, or you can look at the picture gallery of our sector operations here, or if you require more detailed information, get in contact with our corporate relations department here.